Privacy Policy

Introduction

Medishare DSP (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact our pharmacy.

By using this website, you agree to the terms of this Privacy Policy.

We may update this policy from time to time. Any updates will be posted on this page.

Who We Are

Medishare DSP is operated by:

Our pharmacy services are regulated by the General Pharmaceutical Council (GPhC).

Information We Collect

We may collect personal information when you contact us or interact with our website.

Personal Information

This may include:

• Name
• Email address
• Telephone number
• Any information you provide when contacting us

Providing personal information is voluntary, however certain services may not be available if information is not provided.

Website Usage Information

Our servers may automatically collect information when you visit the website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Access times

This helps us understand how visitors use our website and allows us to improve our services.

How We Use Your Information

We may use information collected through the website to:

• respond to enquiries or requests
• provide pharmacy services where applicable
• improve the website and its functionality
• monitor website performance and usage
• maintain website security
• comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal information.

Your information may be shared where necessary with trusted third parties that support the operation of our website or services. This may include:

• website hosting providers
• IT support services
• payment processing providers
• Google Fonts, which provides the font used on our website (your browser connects to Google to load it, which shares your IP address with Google)

Information may also be shared where required by law or regulatory authorities.

Cookies and Website Tracking

Our website uses cookies that are needed for it to work properly and to keep it secure. These are known as strictly necessary cookies and do not need your consent.

Any other cookies, such as analytics cookies that help us understand how the website is used, are only set if you agree to them through our cookie banner. You can change your choice at any time.

You can control or delete cookies through your browser settings, although some parts of the website may not work properly if cookies are disabled.

Further information can be found in our Cookie Policy.

Third Party Websites

Our website may contain links to external websites.

Once you leave our website, we are not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing personal information.

Security of Your Information

We take reasonable administrative, technical and physical measures to protect personal information.

While we aim to protect your data, no internet transmission can be guaranteed to be completely secure.

Your Data Protection Rights

Under UK data protection law, you have rights regarding the personal data we hold about you.

These rights include:

To exercise any of these rights, please contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us via our Complaints page so we can investigate the matter.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information about the ICO can be found at: www.ico.org.uk

Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact: